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The ePROneur Customer Service Manager helps you be more effective and efficient in servicing your website visitors and customers. It allows you to respond and track self-services submitted online through your Web Forms. You can keep a thread of your correspondence by request, assign and update status of open and closed items.
The Customer Service Manager also comes with a Contact Management System to keep an online directory of your contacts categorized by type of contact.
More advanced features include tracking leads and customer sales activity through the Lead Tracker and Customer Manager
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